DOA and Shipping Policy
Your purchase from St Lucie/Southern Living Aquatics Constitutes that You Agree to the DOA and Shipping Policy Statement - With No Exceptions.
We only ship corals healthy and have a great success rate doing so.
You MUST notify us via email or Facebook messenger within 2 hours of delivery and provide as many pictures as possible of the coral in question. DO NOT throw away any corals, as we may ask you to provide additional photos if needed.
We may ask to allow 2-3 weeks for stressed or damaged corals to be evaluated for DOA
ALL DOA’s will be issued STORE CREDIT or if possible, we will ship replacement coral with another order.
There is no refund on shipping charges under any circumstances.